Returns, made fair
You may request a return within 30 days of delivery. Items should be unused, in their original condition, and in the original packaging when possible.
To start a return, email support@neststride.com with your order number and the reason. We’ll reply with next steps and the return address. Please don’t mail anything back before we confirm the return.
Approved returns are refunded to the original payment method after we receive and inspect the item. Original shipping charges are non-refundable. Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect; in those cases, we’ll make it right.
If an item arrives damaged or incorrect, contact us within 7 days with a photo so we can help quickly. Final-sale items, if any, will be identified at checkout.